Your questions, answered- Faq
At Fix-It Pros of Florida, we believe in transparency and empowering our customers with information. We pride ourselves on our commitment to SHOWING YOU ON EVERY PAGE OR PHONE CALL OR EMAIL excellence in every auto and RV or truck repair service. Here, you'll find answers to the most common questions, helping you understand how we can contribute to your vehicle's reliability and your peace of mind.
WE DONT DO AFTERMARKET ADDONS OR UPGRADES EVER! WHY ? ITS THE DEATH OF CAR!!!
Preventive Tech: If we find a $10 wire is the issue instead of a $400 part, the diagnosis just paid for itself.
HOW IT WORKS
Schedule & Dispatch: Text your address to us at 904-763-2292. Pay a one-time DIAGNOSTIC FEE TO VERIFY CONCERN AND US to come to your location. https://www.fix-it-pros-of-florida.com/payment
Diagnosis & Repair: Our Master Tech arrives, diagnoses the issue, and determines the necessary repairs. Once approved, we perform the work right in your driveway.
Easy Online Payment: Once the job is finished, your technician will provide the total. Simple easy and affordable auto repair better that these dealers at $200.00 an hour.
Visit our Payment Page.
Enter the total amount.
You're all set! Pro-Tip: If we find a $10 wire is the issue instead of a $400 part, your diagnosis fee just paid for itself!
Common questions about our auto & truck repair services
We understand that vehicle repairs can bring many questions. At Fix-It Pros of Florida, our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence in auto and truck repair. Below, we've gathered the most important topics to help you navigate our services with confidence.
How much does auto repair service cost?
We aim to provide transparent and competitive pricing for all auto and truck repairs. For an accurate estimate on your specific repair, please ABOUT US directly at 904-763-2292 or request a quote online on out ABOUT US page. We offer some of the most affordable rates in Florida, starting at $75.00 an hour depending on the car and our certifications.
When can I schedule my vehicle for service?
Our scheduling is flexible to accommodate your needs. Please contact us at 904-763-2292 or submit an online request on our about us page , and we'll work with you to find the earliest available appointment for your auto or truck repair.
Can I provide my own parts for the repair?
We understand you might have parts already. see below
Do you fix trucks and diesel engines?
Absolutely! We specialize in both auto and truck repair, including comprehensive service for diesel engines. Our technicians are ASE Heavy Duty Truck certified, ensuring expert care for your heavy-duty vehicles.
Do you offer mobile repair services, or do I need to bring my vehicle to a shop?
Yes! We provide expert mobile auto repair near you. Whether you are near I-95, I-4, or I-75, we are ready to come to you at a moment's notice. We pride ourselves on convenience and bring the shop to your driveway for:
Diagnostics & Engine Repairs
Brakes & Transmissions
Standard Maintenance
While we handle most repairs on-site, we will always advise you on the best course of action for complex issues to ensure your vehicle is safe.
Is a 5.0 rating really that important?
Answer: Absolutely. It reflects our care and compassion for our community. We treat every vehicle like our own, ensuring you get honest, reliable service every time.
"Do you do ECU programming?" "Yes, we use OE-level scanners for J2534 programming." Toyota techstream and Launch
"Why Buy the Parts Yourself?" FAQ section.
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Transparency: "You see exactly what the manufacturer charges."
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Warranty: "You hold the receipt for the part's warranty."
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Savings: "You aren't paying for dealership overhead.
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WE ARE HERE TO HELP YOU SAVE $$$$ IM THE OWNER AND I UNDERSTAND PRICES KEEP RISING!
"Why is my air pressure taking so long to build?"
It could be a failing governor, a leak in the air dryer, or a compressor issue. We can diagnose and repair your air system onsite so you can get back on the road safely.
"Do you work on slide-out motors and hydraulics?"
Yes! While we specialize in the chassis and engine, we also handle the "running gear" components like hydraulic leveling jacks and slide mechanisms that often get stuck at the worst times.
"Can AI predict when my RV needs servicing?"
We utilize advanced predictive maintenance models tailored to your engine—whether it’s a Cummins ISL or a Cat C7—along with your mileage data. This enables us to accurately forecast when components such as air dryers or fuel filters are likely to fail. By knowing this in advance, you can address issues before they leave you stranded.
"How does AI help with parts sourcing?"
Our system uses AI to scan nationwide databases instantly. If a part is discontinued or backordered at the dealer, our tech finds high-quality alternatives or the closest available stock to get you back on the road faster.
"Do I need to be with the RV during the repair?"
Not necessarily! As long as we have access to the keys and the chassis, we can perform the work while you’re out enjoying your day or resting. We’ll provide a full digital report and photos of the work completed.
What if I'm having trouble finding specific parts for my vehicle?
Finding the right parts for your auto or truck can be challenging, but we're here to help! We assist our customers in sourcing quality parts, ensuring your vehicle gets exactly what it needs for a reliable repair.
Do you offer assistance with vehicle maintenance?
Yes! We don't just fix problems; we also assist our customers in understanding and planning for necessary maintenance to keep their vehicles running smoothly and prevent future issues.
What makes Fix-It Pros of Florida different from other auto repair services?
Our unparalleled expertise sets us apart. We boast an 8-time ASE Master Technician, an ASE Heavy Duty Truck Technician, and Toyota/Lexus Master Tech and Land Rover/Jaguar Master Tech certifications. Our team includes former shop foremen from North Florida Kia and Hyundai, ensuring dealership-level knowledge without the dealership price.
Do you charge for diagnosis?
Yes, similar to dealerships, we do charge a diagnosis fee. SEE OUR ABOUT US PAGE TO BOOK YOURSELF IN OUR SCHEDULE.AND TO PAY THE DIAGNOSIS FEE. This ensures that our Master Technicians accurately identify the root cause of your vehicle's issue. Unlike many auto parts stores that offer scans primarily to sell parts, our diagnostic service provides a professional, expert assessment to guarantee the correct repair.
How does "Buying My Own Parts" work?
Answer: We diagnose the issue and tell you exactly what you need. You buy the parts at cost from any retailer (like AutoZone, Amazon, or Walmart), and we provide the expert labor to install them. This saves you the 30-50% markup most shops charge!
What if I am on Social Security or a fixed budget?
Answer: Our mission is built for you. By coming to your driveway, we eliminate the $100+ towing fee, and our $75/hr labor rate is the most affordable in Florida.
Do you work on Diesel or Heavy Trucks?
Answer: Yes! I am an 8-time Master Tech and a former Diesel Instructor with over 40 years of experience. We handle everything from standard cars to semi-trucks.
Can you provide the same maintenance services as the dealers do?
Yes, we offer thorough comprehensive services. Expect the same quality at more affordable rates.
How often should I change my oil?
Conventional oil changes are typically due at 3,000 miles, while full synthetic oil changes can last up to 7,000 miles. Be sure to check your oil level occasionally between oil changes to ensure adequate oil level.
Can I save money by extending that interval?
No. Checking fluid levels & changing at recommended intervals is the BEST investment you can make in reducing potentially major costly repairs to your car or truck. Correct & clean fluid levels are vital.
Will it hurt my engine if the check engine light is on?
Possibly, you will need to get your vehicle checked out as soon as possible. Ignoring your check engine light could severely damage engine components and cost you more money in the end.You may see a decrease in fuel mileage as well. We have advanced scan tools to diagnose your car. We can help you keep your vehicle operating efficiently & reliably.
What kind of cars do you repair?
FIX IT PROS OF FLORIDA IS A 19 COUNTY REPAIR PROVIDER THRU OUR SERVICE AREA is a complete MOBILE automotive repair center that provides ASE certified service for domestic cars and trucks. We specialize in Toyota AND LEXUS, LAND ROVER AND JAGUAR , KIA AND HYUANDAI,BMW AND MERCEDES AND AUDI & VW.
Why should we bring our car to you?
We are a family owned business that offers comprehensive dealer quality auto repair services at WAY more affordable rates. Get to know your mechanic, not the service lane assistant’s voicemail.
Do you offer military or other discounts?
We would like to say thank you to our military service members (active or retired) as well as our first responders. Show us your ID today & save.
Where are you located?
WE PERFORM REPAIRS IN OUR SERVICE AREA FROM JACKSONVILLE SOUTH ON 1-4 TO PINELLAS CLEARWATER AND BACK TO JACKSONVILLE! SEE OUR SERVICE AREAS PAGE BELOW!
"ALL SERVICES ARE SUBJECT TO FLORIDA STATUTE 713.58. NON-PAYMENT FOR COMPLETED LABOR OR DIAGNOSIS WILL RESULT IN A MECHANIC'S LIEN AGAINST THE VEHICLE."
"Can you perform a Pre-Purchase Inspection (PPI)?"
Absolutely. If you’re looking at buying a used Diesel Pusher, don't fly blind. We’ll meet you at the seller's location to check the engine health, suspension, and fluids before you sign the check.
"What if I already bought the parts from Freightliner or Cummins?"
No problem! We are one of the few shops that will install owner-supplied parts. We’re here to provide the expert labor; you’re welcome to shop around for the best part prices.
🛠Pro-Tip for RV Owners
To help us get you back on the road faster, try to have the following ready when you call:
Engine Make/Model (e.g., Cummins6.7 or SL 8.9L or Cat C7 or Detroit 671)
Chassis Manufacturer (e.g., Spartan, Freightliner, or Roadmaster)
A photo of the dash warning light (if applicable)
"Do you use AI for diagnostics?"
Yes! We use AI-powered diagnostic tools and identifix that analyze real-time data from your engine's sensors. This allows us to pinpoint complex electrical or mechanical issues in minutes—saving you hours of "guesswork" labor costs
"Is your customer service AI-powered?"
We use AI to help manage our scheduling and basic inquiries 24/7. This ensures that even if we are under a coach with a wrench in hand, your message is received, and your appointment is logged immediately.
🛠The "Hybrid" Advantage
The AI Part: Fast diagnostics, instant parts searching, and proactive maintenance reminders.
The Human Part: 40+ years of hands-on diesel experience and a friendly face that understands your budget.
"Are there extra fees for you coming to my campsite?"
We believe in transparency. Our mobile service fee is disclosed upfront based on your locationND INCLUDED IN OUR PRE PAID DIAGNOSTIC FEE. Because we are "Fixed Income Friendly," we aim to keep our travel rates lower than the big-box dealerships' towing fees.
"What if the repair requires a shop environment?"
90% of Diesel Pusher running gear and engine maintenance can be done right where the coach sits. If we find a major issue that requires a lift or heavy machinery, we’ll help you coordinate the best local options to ensure you aren't overcharged.
"How do I pay on-site?"
We make it easy. We accept all major credit cards, digital payments, and specialized RV fleet checks. No need to hunt down an ATM in the middle of a trip.